Privacy Policy
Effective Date: September 15, 2025
At Vanciaga, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
- Personal Information: Name, billing/shipping address, phone number, and email address when you place an order.
- Payment Information: Processed securely through third-party payment gateways. We do not store your credit card details.
- Technical Data: IP address, browser type, device information, and cookies to improve site performance.
2. How We Use Your Information
- To process and fulfill your orders.
- To communicate with you about your order status, promotions, or inquiries.
- To improve our website, services, and customer experience.
- To comply with legal obligations.
3. Sharing of Information
We do not sell personal data. We may share information with:
- Service Providers: Shipping carriers, payment processors, and IT support.
- Legal Authorities: If required by law or to prevent fraud.
4. Data Retention
We retain your data only as long as necessary to fulfill orders, provide services, or meet legal requirements.
5. Cookies & Tracking
We use cookies to enhance browsing and analyze site usage. You may disable cookies in your browser, but certain features may not work.
6. Your Rights
Customers may request access, updates, or deletion of their personal information at any time by contacting us at support@vanciaga.com
7. Contact Us
For any privacy-related questions, data requests, or concerns, please contact:
Business Name: Vanciaga (operated by The Real Corp Dxb LLC)
Address: 2201 Menaul Blvd NE Ste A, Albuquerque, NM 87107, USA
Email: support@vanciaga.com
Phone (U.S.): +1 505 234 8196 (Support is based in the U.S. but available during Canadian business hours.)
(Customer Service responds within 24 hours on weekdays)