Shipping Policy
Effective Date: September 15, 2025
At Vanciaga, we strive to ensure timely and reliable delivery for all orders.
1. Shipping Coverage
We ship only within Canada. No international shipping is available.
2. Order Processing
- Orders are processed within 1–2 business days (Mon-Fri) after payment confirmation.
- Orders placed after 6:00 PM EST will be processed the next business day.
3. Delivery Time
- Standard delivery takes 5–7 business days (Mon-Fri).
- Remote or rural locations may take longer.
4. Shipping Fees
- We offer FREE standard shipping on all orders — no minimum purchase required.
- No additional hidden charges.
5. Tracking
A tracking number will be provided once your order ships.
6. Delivery Issues
If your package is delayed, lost, or damaged, contact support@vanciaga.com for assistance.
Need Help?
If you have questions about your order or our shipping process, please contact:
Vanciaga – Shipping Department
Business Name: Vanciaga (operated by The Real Corp Dxb LLC)
Address: 2201 Menaul Blvd NE Ste A, Albuquerque, NM 87107, USA
Email: support@vanciaga.com
Phone (U.S.): +1 505 234 8196 (Support is based in the U.S. but available during Canadian business hours.)
(Monday to Friday, 9:00 AM – 6:00 PM EST)
Customer Service responds within 24 hours on weekdays